View commonly asked questions from our clients to help you understand how we aim to serve you
The tours take place whether it's raining or not, so don't forget to bring an umbrella or rain coat.
If the weather conditions are too bad (tornado, cold, snowstorm, hurricane), the visits are postponed or even cancelled and refunded. You will be informed as soon as possible.
Most of our guided tours last between 2h, 3h: 30 or 4h and take place either in the morning, afternoon or even in the evening depending on the tour
It depends on the visit and the age of the child. Parents are responsible for their children. Children under 6 years old must be able to keep up with the pace of the group depending on the tour selected. A stroller may be recommended.
Some activities are not possible for children.
Most of our walking tours are accessible to people in wheelchairs or other disabilities.
However, it is important to consider that the planned itinerary can be reviewed and adapted as needed. We can arrange for private tours to ensure that the route is fully adapted to your situation. Please contact us for
more precise information before making a reservation. contact us
We suggest that you do not wait too long in order to avoid any bad surprise, especially during during school vacations.
Outside of school vacations, it is possible to book later. If there is no tour available on the date you are interested in, please contact us!
Reach out to us via the whatsap widget on the site or contact us via the number on our contact us page
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